Used the internet to find an appliance repair centre in my area. Read the reviews about Walters and sent an email outlining my problems with our dryer. Sarah got back to me by email within hours. I was very impressed with the response and although Walters could not help me in this situation, she openly recommended another contact for me. I have pursued that, but will certainly keep Walters in mind for all my other appliances. Thanks Don Cuffe
My dryer went on Wednesday, I called on Thursday, it was fixed by Friday (they could have come Thurs but I wasn't available!). Extremely fast service, very pleasant and made sure they knew the model of my machine first so they could have all the parts they might need to fix it so they didn't have to come back again. Best part is the small time frame window they gave me, so I didn't have to wait around for 6-8 hours for their guy to arrive. Definitely recommend them and will use them again for sure!
Always a pleasure to deal with from booking and scheduling a date and time usually via email to the completion of service. Honest and fair company with fast prompt service. I've used their services over the past 4 years when any appliance goes down and it's back up and running usually the next day. Great service Walters.
After a bad start to the spring/summer season with one unexpected financial expense after another my dryer decided it needed a new belt, it didn't tumble and I had a couple of loads of wet laundry and a rainy day. I called Walters and Sarah was so nice and understanding, she said she would call the technician to see if he had the correct part with him and she called me back to say he did and that he would be here between 5 and 7pm. Neil arrived promptly just after 5pm, was courteous, friendly, professional and went beyond the call of duty, after replacing the belt he cleaned about 15 years of dust from the inside of the dryer. I am happy and very satisfied with the service and the fact that I don't have the added expense of a new dryer at this time. My dryer is working and I no longer have wet smelly laundry sitting in my laundry room. I highly recommend Walters, would call them again if I needed to and will definitely recommend them to all my friends. Thank you !!
Completely satisfied with our experience with Walters Appliance - courteous, professional, and prompt! Called them out to fix our dishwasher and calls were returned promptly. Sarah was very polite and courteous, and kept us updated as to the status of the technician. He came out and said we just needed a new dishwasher (we figured as ours was over 10 years old, but wanted a professional opinion)...no beating around the bush trying to get you to pay for unnecessary repairs. They charge $75 + tax for the visit, which is waived if they do a repair. Chose them based on positive reviews read on Google and didn't regret it, we have found a service that we would definitely recommend and use again!
I just had Neil leave after fixing my Fridge promptly, very reasonably and it was an absolute pleasure to have him into my home, he was polite, knowledgeable and a good person.Funny thing is that I Manage an HVAC company that does commercial work only so I did not use our staff and tried Walters, great job you guys, customer service was fantastic from the person answering the phone to the service tech. I highly recommend this company without hesitation.
We received excellent service from Walters. From the initial contact with the office to the service provided be Neil the technician. Very professional and efficient. Our old gas dryer was quickly restored to working order. We will definitely use them again.